Terms and Conditions

These Terms and Conditions govern your access to and use of The Rank Way website and services. The Rank Way is operated by SquarePanic SRL, a company located in San Isidro del General, Costa Rica ("SquarePanic," "we," "us," or "our"). By accessing the website, requesting information, purchasing a service, or otherwise using our services, you agree to these Terms.

Important: These Terms are general business terms and are not legal advice. If you need advice about your specific rights or obligations, consult a qualified lawyer in the relevant jurisdiction.

1. Our Services

We provide digital marketing and website-related services, which may include search engine optimization, link-building and outreach, website design, content or campaign support, analytics, reporting, and related consulting. The specific services, deliverables, fees, timing, and requirements for an engagement are described in the applicable order, proposal, invoice, or written agreement.

2. Eligibility and Client Information

You must be legally able to enter into a binding agreement to use our services. If you use the services for a business or another person, you confirm that you have authority to bind that party. You agree to provide information that is accurate, complete, and current, and to update it when necessary.

3. Orders, Fees, and Payment

• You agree to pay the fees stated in your order or written agreement. Unless otherwise stated, fees are due according to the payment schedule provided at checkout or on the invoice.
• Payment processing may be provided by a third-party payment provider. That provider may apply its own terms and privacy policy.
• Taxes, bank charges, currency conversion costs, and other charges associated with payment are your responsibility unless the applicable order states otherwise.
• We may pause work or withhold delivery when an amount is overdue. Any agreed deadlines may be extended for delays caused by non-payment or missing client materials.

4. Cancellations and Refunds

Cancellation and refund rights depend on the service purchased and the applicable order or written agreement. Digital work that has already been performed, customized work already delivered, third-party costs, and completed placements or submissions may not be refundable. Contact info@therankway.com promptly if you believe a service was not delivered as agreed so we can review the matter.

5. Client Responsibilities

You are responsible for supplying timely access, approvals, accurate business information, brand materials, and other content reasonably required to provide the services. You confirm that you have the rights and permissions needed for any materials, websites, trademarks, data, or instructions you provide to us.

6. Acceptable Use

You may not use our website or services to violate any law, infringe another party's rights, distribute malware, deceive or defraud others, send unauthorized communications, or interfere with our systems. You may not request work that is intended to manipulate, misrepresent, or unlawfully interfere with a search engine, advertising platform, website, or third-party service. We may decline or stop work that creates legal, ethical, security, or platform-policy risk.

7. Intellectual Property

Each party retains ownership of materials it owned before the engagement. Subject to full payment, you receive the rights to use final client-specific deliverables identified in your order for your own business purposes, except for third-party materials, open-source materials, platform assets, pre-existing tools, templates, methods, know-how, and other components that are licensed or retained by their respective owners.

You grant us a limited license to use the materials and access you provide only as needed to perform the services. Unless you tell us otherwise in writing, we may identify your business as a client and describe the engagement in general terms in our portfolio or marketing materials, but we will not publish confidential information.

8. Results and Third-Party Platforms

Search rankings, traffic, leads, conversions, advertising performance, and other outcomes depend on factors outside our control, including search-engine algorithms, competitor activity, platform rules, website changes, market conditions, and your implementation decisions. We do not guarantee a particular ranking, traffic level, lead volume, revenue amount, or return on investment.

Our services may rely on third-party websites, advertising networks, hosting providers, analytics tools, outreach partners, or other platforms. Their availability, policies, decisions, and performance are outside our control.

9. Confidentiality

Each party will use reasonable care to protect the other party's non-public information received in connection with the services and will use it only for the engagement. This obligation does not apply to information that is public, independently developed, already known without an obligation of confidentiality, or required to be disclosed by law.

10. Disclaimers

To the fullest extent permitted by law, the website and services are provided on an "as is" and "as available" basis. We disclaim warranties that are not expressly stated in these Terms, including implied warranties of merchantability, fitness for a particular purpose, title, and non-infringement. We do not warrant that the website or services will be uninterrupted, error-free, secure, or suitable for every purpose.

11. Limitation of Liability

To the fullest extent permitted by law, SquarePanic SRL and its owners, employees, contractors, and suppliers will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages, or for lost profits, revenue, data, goodwill, or business opportunities arising from or related to the website or services. Our total liability for a claim relating to an engagement will not exceed the amount you paid us for that engagement during the six months before the event giving rise to the claim, except where a greater amount cannot lawfully be limited.

12. Indemnification

To the extent permitted by law, you agree to defend, indemnify, and hold harmless SquarePanic SRL and its representatives from claims, losses, liabilities, costs, and expenses arising from your breach of these Terms, your materials or instructions, your unlawful use of the services, or your violation of another person's rights.

13. Suspension and Termination

We may suspend or terminate access to the website or services if you breach these Terms, fail to pay, provide unlawful instructions, create a security risk, or if continuation is not commercially or legally reasonable. You may stop using the website at any time. Provisions that by their nature should continue after termination, including payment obligations, intellectual property, confidentiality, disclaimers, limitations of liability, and dispute terms, will survive.

14. Governing Law and Disputes

These Terms are governed by the laws of Costa Rica, without regard to conflict-of-law rules. The courts with jurisdiction over San Isidro del General, Costa Rica will have jurisdiction over disputes, unless applicable law requires another forum or the parties agree in writing to an alternative dispute process.

15. Changes to These Terms

We may update these Terms from time to time. The updated version will be posted on this page with a revised effective date. Your continued use of the website or services after an update becomes effective means you accept the updated Terms. Material changes to an existing written engagement will not override that engagement unless agreed as permitted by its terms.

16. General

If a provision is found unenforceable, the remaining provisions will remain in effect. A failure to enforce a provision is not a waiver. These Terms and the applicable order or written agreement are the entire agreement about the subject matter addressed here, except for any additional terms expressly accepted by both parties.